Terms & Conditions
Thank you for using our Website dandmmeats.co.uk
We operate this site for the purpose of promoting and selling the products and services supplied by us. By using this site, you signify your acceptance of these conditions in return for which we will provide you with access. From time to time we may modify the conditions so please continue to review the conditions of use whenever accessing or using this site. If at any time you do not wish to accept these conditions then you may not use this site.
The use of our website and the purchase of products from through this website is as a condition of your agreement with our following terms and conditions.
These terms and conditions and your use of this website are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This law does not affect your statutory rights.
1. Prices, descriptions and availability of goods
D & M Meats are regularly reviewing the prices on the website, all prices are subject to change without prior notice. However, the customer will only pay the price of goods at the time of purchase. We do not accept liability for any inaccuracies, commissions or errors in our product descriptions, including pictures, information and prices.
If an order has been placed which contains products that are currently unavailable, a full refund of the product will be processed. The refunded amount will appear back into the account you initially paid with, please allow up to 5 working days for the transaction to appear. D & M meats are not responsible for any discrepancies regarding the processing of a refund.
D & M Meats is an independent butcher therefore all our products are subject to availability. Any order requests are accepted at our sole discretion whilst we also maintain the right to decline orders without explanation.
All prices on www. dandmmeats.co.uk are quoted in pounds sterling (£) and where appropriate are inclusive of UK sales tax (VAT).
Our products will be sent in insulated packaging directly to you. 72-hour refrigeration biodegradable cooling ice pads are used which extend the low temperature. So your meat stays fresh until it reaches your door and you unpack.
If you are not home to receive your box, our couriers will leave the goods in your designated place that has been stated by you. Note that if not delivery message is left, the box will be returned to the depot and could result in the products being unsuitable for consumption. D &M Meats will not be liable for any products wasted in relation to the delivery note.
A national courier is used for all deliveries.
In the event of a delivery not being delivered within the quoted time, through direct customer contact with a third party courier, the company shall not be liable for any losses, costs damages or expenses incurred to either the customer or a third party.
3. Payment & Security
The security of your financial information is very important to us. All of our online payments will be processed through our secure payment service provider PayPal to ensure the highest possible level of security and fraud protection available for all of our customers. Our website uses SSL (Secure Socket Layer) in order to encrypt sensitive information during the payment process. We currently accept all of the major credit & debit cards through Paypal. All transactions are shown in pounds sterling (£).
4. Cancellations, Complaints and Refunds
We hope that you enjoy our products. But if for any reason you are unhappy, please let us know why as soon as possible, by sending us the batch number and the reason why you are disappointed with the product.
We will then consider either giving you a refund or sending you a voucher or find another solution. We will do our very best to respond as quickly as possible and try to resolve it. Email to: firstname.lastname@example.org
5. Information Collection and Sharing
We ask for certain details in our registration and payment processes such as your name, address and contact information. We keep your records to make future transactions quicker and smoother for you. We will not share or sell this information to third parties other than as disclosed in this statement. If for any reason you wish us not to store information as detailed above please contact us via email email@example.com
DoubleClick: We use Google Analytics remarketing codes to log when users view specific pages or take specific actions on a website. This allows us to provide targeted advertising in the future. If you do not wish to receive this type of advertising from us in the future you can opt-out using the DoubleClick opt-out page or the Network Advertising Initiative opt-out page.
7. Log Files
We use IP addresses to analyse trends, administer the website, track user’s movement, and gather broad demographic information. IP addresses are not linked to personally identifiable information.
8. Limitations of Liability
All information provided on our website is free of charge and therefore you acknowledge that it would be unreasonable to hold us liable in respect of the website and the information contained on it. Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct or indirect loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise. Without limiting the generality of the foregoing exclusion, we will not be liable for any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings arising under terms and conditions or in connection with our website, whether direct or indirect, and whether arising in tort, contract, or otherwise.